Refund policy

Return and refund policy

We want you to be completely happy with your darts. If you change your mind, you can cancel your order and return it under the timescales below.

Changed your mind (cancellation). You have 14 days from the day you receive your order to tell us you want to cancel, for any reason. Email info@legenddarts.com with your order number. Once you have told us, you then have a further 14 days to send the goods back to us.

Refunds on cancellation. We refund within 14 days of receiving the goods back. Your refund includes the standard delivery charge you originally paid. If you chose a faster or upgraded delivery service, we refund the standard rate rather than the upgrade.

Return postage. For change-of-mind returns you pay the cost of sending the goods back. We recommend a tracked service, as the goods remain your responsibility until they reach us.

Condition. Goods must be returned unused and in their original packaging. Darts that have been thrown cannot be returned as a change-of-mind return. This does not affect your rights if the goods are faulty.

Faulty, damaged or incorrect goods. Under the Consumer Rights Act 2015 goods must be as described, fit for purpose and of satisfactory quality. If goods are faulty you have 30 days from delivery to reject them for a full refund. After 30 days, and within the first six months, we will repair or replace them. Contact us straight away: we cover the return postage and refund you in full, including delivery.

Your statutory rights. Nothing in this policy affects your legal rights under the Consumer Contracts Regulations 2013 or the Consumer Rights Act 2015.